Direct Line
Supplier relationships built on trust and mutual benefit are essential to CEMEX's success.
We will always manage our supplier relationships with honesty, respect, and integrity, offering equal opportunities for all parties concerned.
To this end, we have created channels to receive and answer all the concerns, ideas, suggestions, and complaints from our suppliers.
ETHOS Line
CEMEX seeks to ensure that our values remain alive and that our Code of Ethics be adequately managed; therefore, we encourage all our suppliers, employees, other stakeholders and the public in general to submit suggestions, inquiries and possible violations. ETHOSline allows you to send comments, request advice and submit complaints.
Although you may choose to remain anonymous, we recommend that you provide an e-mail address (which may be anonymous) where you may be contacted for follow-up case information or to receive an answer regarding your inquiry. All information received will be treated confidentially. CEMEX does not tolerate any kind of retaliation.
We're here to answer any questions or concerns you might have. We also appreciate any feedback you'd like to give. It's only through close relationships and an ongoing dialogue with our customers that we're able to better serve your needs.